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Frequently Asked Questions
What exactly is Auramenu?
Auramenu is an advanced digital menu solution designed to transform the dining experience in restaurants, cafes, and hotels. With its clean design, intuitive navigation, and powerful features, Auramenu aims to enhance customer engagement and streamline operations while providing guests with a personalised and convenient dining experience.
How many venues are supported with one subscription?
You can connect one venue in a subscription. For additional venues you will require to take addon licenses.
Do I get a refund when I cancel the subscription?
You can cancel your subscription anytime. In the case of yearly plans, you will get a refund on a pro-rata basis excluding the month of cancellation and payment gateway’s charges. Please write to hello@auramenu.com with your refund request.
In the case of monthly plans, you won’t get any refund.
Why is Auramenu so fast?
Auramenu makes intelligent optimisations to your menu. It pre-builds your entire menu before hand and stores on number of servers around the world. Whenever a guest scans for menu, the pre-built cached copy of your menu is shown from the nearest server to the venue.
What if I don't like Auramenu after subscribing?
No hard feelings! Everyone always starts on a lifetime free plan. After than you can upgrade to paid plan. You can cancel your subscription anytime.